Can courts request additional fees from customers who are pursuing incomplete case information reported via the CHRS program?

Yes. The New York (OCA) Statewide CHRS program provides an “electronic” search of the NYS Court’s criminal disposition database reporting the latest information supplied by the courts. If the CHRS report is incomplete and the customer decides to contact the court for additional information, the court, observing their individual operating guidelines, may legitimately request additional fees and instruct you to submit your inquiry by mail.

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